Sh*t Happens – The Art of Recovery From Operational Error – November 9 & 10, 2017
Home » Upcoming Workshops » Sh*t Happens – The Art of Recovery From Operational Error – November 9 & 10, 2017
November 9 & 10, 2017
8:30 – 4:00
Day’s Inn (by Montana’s)
645 Sibley Drive, Thunder Bay, Ontario
Regular Registration $895 (After Nov 1, 2017)
Early Bird Registration $795 (up to October 31, 2017)
Who needs to attend:
- Managers & Supervisors
- Human Resource Professionals
- Safety Professionals
- Safety Committee Members
Applicable to:
- Injuries, incidents
- Equipment damage
- Environmental incidents
- Failed plans
- Violence / harassment / discrimination
- Organizational failures
- Problem solving
You’ll learn the latest breakthrough techniques on:
- Investigation as organization intervention
- Who should investigate
- How and why to separate data collection from analysis
- Effective interview skills and techniques
- Dealing with traumatized, aggressive or reluctant witnesses
- Causation analysis
- Recommendation analysis
- Promoting organizational recovery
- Balancing forgiveness and accountability policy
EARLY BIRD REGISTRATION (Up to October 31, 2017)
REGULAR REGISTRATION (After November 1, 2017)